This is the Privacy Policy ("Privacy Policy") of ByteFederal Australia Trading Pty Ltd ("ByteFederal" or "us" or "we" or "our").
We work with banks and financial institutions required by law to prevent fraud, money laundering, and terrorist financing. We're committed to protecting your personal information.
We follow Australian Privacy Principles under the Privacy Act 1988 (Cth) ("Privacy Act"). This policy outlines how we comply with these laws.
This Privacy Policy applies to information collected by us.
"Personal Information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable under the Privacy Act.
(a) whether the information or opinion is true or not;
(b) whether the information or opinion is recorded in a material form or not.
In order to utilize our services, we must verify your identity.
The kinds of Personal Information that we collect may include:
(a) contact details;
(b) details recorded in proof of identity documents;
(c) information relating to your circumstances and affairs;
(d) information regarding our communications with you;
(e) your web browser, IP address, and device-specific information;
(f) information generated by your account activity.
We collect Personal Information when:
(a) you contact us with a question or inquiry;
(b) you register for our services;
(c) our clients provide information relating to related and adverse parties;
(d) we undertake a search or investigation;
(e) we collect Personal Information from third parties.
We collect the information to enable us to:
(a) successfully provide you with the services you engage us for;
(b) communicate with you and respond to requests;
(c) optimise and enhance our services;
(d) conduct anti-fraud and identity verification and authentication checks;
(e) monitor the usage of ByteFederal, and conduct automated and manual security checks of our service; and
(f) complete internal reporting; and/or
(g) provide our clients and other third parties with updates on our services and also industry updates.
Without this information, we may be prevented from providing our services to you.
We will only collect, maintain and use the information for the purpose provided unless you have consented to alternate use of the information.
We also use the Personal Information to send you information (either by e-mail or post) that you request. If at any time you receive material that you did not request or do not want to receive such material any more, for example, marketing material, you can contact [email protected] and opt out of these services.
We use a range of third-party service providers to ensure you receive quality and efficient services and to run our internal systems. This means that, subject to our obligations under the Privacy Act, we may share collected information with our employees and related bodies corporate, third-party service providers (including those that may be located outside of Australia) in connection with operating our business and providing our services to you.
We may disclose Personal Information to our employees, agents, related third parties and/or third party digital storage service providers located or operating outside Australia (for example, in the United States). In that case, we will take reasonable steps to make sure that any overseas recipient will deal with such Personal Information in a manner compliant with the Australian Privacy Principles.
If at any time we are required by law or in circumstances permitted by the Privacy Act to release information about you or your organisation, we must cooperate fully. For example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in, or in response to a subpoena, discovery request or a court order.
We take reasonable physical, technical and administrative safeguards designed to protect against the loss, misuse, unauthorised access, alteration and/or disclosure of the Personal Information under its control.
These security measures include but are not limited to:
(a) restricted access to Personal Information;
(b) firewalls (protecting servers and work stations); and (c) encryption of data.
When your Personal Information is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Please note that as required under the Privacy Act, all records are retained for seven (7) years and are readily available upon request by an applicable examiner, regulator or government agency.
We take reasonable and practicable steps to ensure that your information held by us:
(a) is accurate with regard to the purposes for which it is to be used; and
(b) is not kept longer than is necessary for the fulfillment of the purpose for which it is to be used, which is when your business relationship with us ends, unless the further retention of your information is otherwise permitted or required by the Privacy Act.
If your Personal Information is incorrect or require an update, you can contact us to access, correct or update your Personal Information at any time. Unless we are subject to confidentiality obligations or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days.
Examples of circumstances where we may refuse to give you access to your Personal Information include where:
(a) giving access would be unlawful;
(b) we reasonably believe that giving you access would pose a serious threat to the life, health or safety of any individual or to public health or public safety;
(c) giving access would have an unreasonable impact on the privacy of others;
(d) the information could reveal the intentions of a party in negotiations;
(e) giving access could prejudice the taking of appropriate action in relation to unlawful activity; and/or
(f) giving access could reveal evaluative information in a commercially sensitive decisionmaking process.
If you request to correct your Personal Information, we will correct, or, if it considers more appropriate, note your request for amendment of the information on your record.
We will not charge you to make a request to access your record but we may charge an administrative fee associated with providing copies of your Personal Information.
We may collect anonymised data, through the use of “cookies”. Cookies are small pieces of information which are sent to your browser and stored on your computer’s hard drive. We may use cookies to recognise you as a customer and user of our services, to customise our services and advertising and to collect information in order to alleviate the risk of fraud and illegal conduct.
Our website may contain links to website operated by third parties for convenience only and may not remain current or be maintained. ByteFederal is not responsible for the privacy practices of those linked websites, and have no control over or rights in those linked websites. We encourage our users to carefully read the privacy policies of such third party when accessing those linked websites.
Please note that if you block or delete cookies you will not be able to use some or all of our services. If you do not consent to the placing of Cookies on your device, you may be restricted in using our services.
If you have a complaint about our handling of your Personal Information, or in relation to your dealings with us about your Personal Information, you may contact us using the contact details outlined below. We will acknowledge your complaint and respond to you within a reasonable period of time.
We may from time to time send direct marketing materials promoting services, products, facilities, or activities to you using information collected from you. An opt-out channel will be provided to enable you to exercise your right to opt out of such direct marketing. We will not provide your information to third parties for direct marketing or other unrelated purposes without your written consent.
We may from time to time vary this Privacy Policy. We also send an annual notice of this Privacy Policy to all registered users. By visiting, accessing, or using ByteFederal following any change to this Privacy Policy, you are consenting to our new Privacy Policy.
If you have any questions or complaints regarding this Privacy Policy, please contact:
By Mail:
By Email: [email protected]
Please note that whenever you send us a message, you will be providing us with information about yourself, including your email address, your name, if you choose to do so, and any information you choose to include in the text of your message. In some cases, other information may be required in order for us to be helpful and address your question or concern. Such provided information will be deemed information provided under this Privacy Policy and handled pursuant to the provisions hereof.